Refund Policy

A refund is initiated once we've received and inspected your returned item and confirmed it meets our return conditions. You'll get an email as soon as your refund has been approved and processed.

Since orders are currently paid by Cash on Delivery, refunds are sent by bank transfer (or UPI, in India) to an account you provide once your return is approved. We'll reach out for those details after inspection so nothing is asked for upfront. Once online card payments are available, card orders will be refunded to the original payment method instead.

Refunds are processed within 5–7 business days of approval. Bank transfer times vary by bank, so it may take a few additional days to appear in your account after we send it.

Original shipping fees are refunded only when the return is due to our error — an item that arrived damaged, faulty, or different from what you ordered. For change-of-mind returns, the item price is refunded and any shipping fee paid is not.

If you cancel an order before it ships, any amount already paid is refunded in full using the method above. Once an order has shipped, it follows our standard return and refund process instead.

You can check the status of a return from your account's Order History. For anything else, reach us via our Contact page and we'll help directly.